Once we understand our customers’ demand and capacity requirements, we provide recommendations for network monitoring, integration, optimization, and upgrades.
Our model provides flexibility to deliver the best technical support for every customer. Some customers prefer to always keep their technician on site, and others leave it to Motive Infrastructure to provide full end-to-end support when needs arise.
We utilize our dynamic team to manage integration within a scheduled maintenance window to avoid disruption of business. The broad knowledge of our in-house team creates a worry-free environment for our customers who no longer need to find and augment other technical teams to integrate new services.
Many customers experience delays when using different vendors for field and remote support. Our customers avoid delays and miscommunications by allowing us to perform all services in-house.
Our data driven analytics inform our customers and enable them to make the best decisions in optimizing their network.
Tier One services include full incident management, ticket creation, and troubleshooting. Tier Two additionally includes root cause analysis and integration of new or upgraded nodes. Within each package, our services can correspond with business hours or run 24/7/365.
GXC is an end-to-end, fully integrated solution with turnkey deployment. It is a simple and cost-effective CBRS private network solution that is integrated into existing infrastructure. GXC operates in conjunction with Wi-Fi and wired networks to improve existing business-critical applications and enable new use cases. The lower operating frequency of a private CBRS network provides better coverage, resulting in less Access Points and minimizing possible interference. In turn, stability improves and is maintained. Additionally, it provides comprehensive enterprise cellular management through a cloud-native, centralized solution that enables visibility into all aspects of network management, service, and provisioning.